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Capgemini IT: GROWTH ACCELERATOR

IT trends spotted and checked by experts

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Heathrow Airport: blockchain, robots, and tomorrow's customer experience


30 May, 2016 11:18 am

Handling 75 million passengers annually, Heathrow Airport is the busiest in Europe. It's the size of a small city, and has the IT challenges to match. CIO Stuart Birrell has a vision to make the airport into an innovation hub.


This means exploring emerging technologies such as blockchain and copperless infrastructure, as well as novel IT apprentice and training schemes. The benefits will not only be felt by passengers and staff, but other sectors, industries, and the country as a whole.


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