BY Capgemini
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IT trends spotted and checked by experts

Digital Transformation

Framing a complete web and store experience
18 Mar, 2013 12:03 pm

The way that we reach our customers, and the service we provide, has to be consistent across all channels. At Specsavers we take careful steps to make sure web, mobile, social media and in-store are closely aligned.

Banking ahead of the curve
11 Mar, 2013 10:08 am

In the last five years, we have embarked on a £1 billion programme to transform our business. IT is the largest part of this change, and our main focus areas are customer satisfaction and growth.

'New technology is essential for art preservation' 'New technology is essential for art preservation'
11 Feb, 2013 10:06 am
"New technology is essential for art preservation"

Advanced IT and digital imagery are enabling galleries to preserve artworks for future generations, as well as opening access for people around the world...

'Digital signage network technology is vital in retail' 'Digital signage network technology is vital in retail'
4 Feb, 2013 10:36 am
"Digital signage network technology is vital in retail"

Digital signage, in which high street stores display moving imagery of their products or advertising, is increasingly used by retailers - which...

Mobile holds the key to the high street of the future
6 Dec, 2012 01:30 pm

At eBay, we've spent the last 20 years saying that online shopping is not the 'killer' of the high street. But there's no question that a fundamental transformation has taken place. Mobile technology in particular is changing the way we shop. On eBay itself, we processed $5 billion (£3...

Optimising digital marketing
20 Nov, 2012 10:11 am

Since we launched as the Premier Inn brand five years ago, we have sought to make the very most of digital channels to reach our customers. Increasingly we are finding that the web,...

Technology, ready for the future
2 Oct, 2012 10:01 am

In 2010, NYSE Euronext switched on Europe's largest trading facility in Basildon, Essex, and it is the size of six-and-a-half football pitches. We did this to allow the rapid growth of our European business. We have a 20 year plan involving some of the latest systems,...

Always-on systems that speak globally
14 Jun, 2012 10:04 am
Always-on systems that speak globally

HSBC has expanded as a bank through acquisitions, leading us to operate many different types of IT. The big challenge for us is to have simple...

Flying high with the right IT
1 May, 2012 09:15 pm
Flying high with the right IT

IT is absolutely fundamental to our business. Everything we do is underpinned by technology. Under our business transformation initiative, called ‘Turn Europe Orange’,...

"Technology has an enormous role to play in government"
23 Apr, 2012 09:48 am

IT is delivering massive change in government, both in terms of interaction with the general public and in how it is used by civil servants. But it is also under tremendous pressure as budgets are slashed. We hear from HM Revenue & Customs' chief information officer, Phil Pavitt, who has extensive experience in government IT, about how technology is evolving.