BY Capgemini
This page was produced by FT2, the advertising department of the Financial Times. The news and editorial staff of the Financial Times had no role in its preparation.


IT trends spotted and checked by experts

Digital Transformation

Online is transforming the whole retail business Online is transforming the whole retail business
10 Apr, 2012 09:57 am
Online is transforming the whole retail business

As Britain's shops feel the pinch, well-managed and tested technology is coming to the rescue. Online and mobile sales, as well as click-and-collect services,...

Becoming as fast as the sports our customers love
5 Mar, 2012 10:16 am

We were continually adding functions and features to our website, which was taking a long time to do on our old IT architecture. It was also slowing page loading times. As our site is the heart of our business, we decided to completely rebuild its infrastructure.

Opening up mobile channels
24 Feb, 2012 08:54 am

Three years ago, we decided our IT setup at Mitchells & Butlers was not up to the job we needed - and we were limited to traditional channels. After a technology overhaul, we can drive advanced mobile apps and other new channels.

Where technology brings customers closer
23 Feb, 2012 11:43 pm

Sky understands and embraces cutting edge technology, and the development of one of the largest customer relationship management (CRM) systems in the UK is one way in which the company really made a difference...

Real time decision making for the busiest airports
22 Feb, 2012 11:43 pm

In 2009, we decided to restructure our IT department and introduce real time passenger information in a bid to make ourselves highly efficient.