BMW has taken a progressive stance in terms of bringing in Internet of Things (IoT) technologies to its car repairs business and seen positive results.
Technology website V3 features comments
made by BMW's Arthur Schmidt to examine how one branch installed an IoT network
to track the location of vehicles and automated other aspects of the business.
According to the report, "Sensors were
installed on walls throughout the facility and the system requires every driver
who brings a car in to be serviced to attach a tag connected to the network to
the rear-view mirror."
TAKEAWAY THOUGHTBringing so-called Internet of Things level automation intelligence to bear upon any operational business model is a big architectural challenge and it requires staff to work very differently -- it's tough, but ultimately worth it.