BY Capgemini
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IT trends spotted and checked by experts

Guest contributions

Fraud detection - driven from the top
25 Oct, 2012 10:04 am

Fraud detection systems are an absolutely vital part of our business, and we are one of the largest anti-fraud companies in the world. We help banks, insurers and other financial businesses, as well as telecoms firms, retailers and the public sector, to be sure they know who they are transacting with.

Getting smart about data analytics
22 Oct, 2012 09:27 am

Smart meters, which track customers' energy usage and give them more control, are a business priority for British Gas. We have developed specific propositions for different size business and residential customers that can help them reduce their energy consumption...

Technology, ready for the future
2 Oct, 2012 10:01 am

In 2010, NYSE Euronext switched on Europe's largest trading facility in Basildon, Essex, and it is the size of six-and-a-half football pitches. We did this to allow the rapid growth of our European business. We have a 20 year plan involving some of the latest systems, so that we can offer an advanced setup to the broadest number of participants.

Collaboration to deliver a difference
3 Sep, 2012 10:09 am

We work to help people in crisis, whoever and wherever they are. Our technology enables us to do this and track the results, interact with supporters and manage donations...

Supporting vast data streaming
31 Aug, 2012 08:08 am

We stream music live to our European subscribers across a plethora of devices, and across territories. The issue we faced was to provide this service at high resilience and reliability - our customers are paying subscribers and naturally expect the service to always be working.

The cogs behind Reserve & Collect
19 Jun, 2012 09:41 am

Our Reserve & Collect operation is a vital part of our business, representing 86 per cent of online sales. It allows customers to research and choose products online,...

Always-on systems that speak globally
14 Jun, 2012 10:04 am

HSBC has expanded as a bank through acquisitions, leading us to operate many different types of IT. The big challenge for us is to have simple systems that communicate with each other globally, while making sure our services are always available - customers demand 24x7 banking...

Easing the crossing to BYOD
6 Jun, 2012 09:56 am

The vast majority of our staff work remotely. They need quick and reliable access to all sorts of information, which presents a real challenge for us as well as an opportunity to improve how we work...

Turning on the tap for new ways of working
29 May, 2012 09:45 am

Five years ago, we decided to transform our ways of working, and to enable our people to work easily in a variety of locations. We recognised that we could improve productivity and customer service by increasing our people's ability to work collaboratively and remotely and we're allowing a number of employees to use their own mobile devices.

Producing flexibility with technology
14 May, 2012 10:37 am

In the last three years, the BBC has focused on a new technology strategy aimed at delivering a more flexible, agile and nimble organisation without sacrificing quality or breadth of broadcasting. Key principles of the strategy include standardisation throughout the organisation, use of commodity off-the-shelf technology where possible and transforming the way in which it produces and delivers content to audiences.