BY Capgemini
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Capgemini IT: GROWTH ACCELERATOR

IT trends spotted and checked by experts

Banking
 

Machines play bigger role on Wall Street

14 Feb, 2017 11:00 am Goldman Sachs has replaced almost 600 of its traders with machine trading systems supported by 200 computer engineers, as automated equity trading accelerates...

Tech to redefine banking model

26 Jan, 2017 10:33 am Blockchain, automation, artificial intelligence (AI) and cloud services are set to radically overhaul the contemporary banking business model,...

Blockchain forces big banks to rethink their business models

5 Sep, 2016 10:01 am The hype over blockchain - the technology that underpins virtual currencies such as Bitcoin - has forced large financial institutions to rethink service...

With Apple Pay, will mobile payments finally break through?

11 Jul, 2016 07:01 am 13 June 2016. Apple has announced an agreement with four French partners: the banking group Banque Populaire Caisse d?Epargne (BPCE), Orange,...

Blockchain enhances privacy, security and conveyance of data

8 Jul, 2016 08:00 am Blockchain, the technology for the digital currency bitcoin, is expected to offer companies cost savings as a more transparent and secure way to make purchases...

FinTech is here - but are banks ready?

6 Jun, 2016 02:55 pm Although 96% of bank directors acknowledge the growing importance of digital technology in the banking sector, and the ever-growing involvement of Financial...

Swedish banking group cashes in on intelligent assistants

12 May, 2016 03:43 pm Stockholm-headquartered Swedbank has enjoyed new operational success through the use of intelligent assistant technology using Natural Language Understanding...

Banking top 10 trends 2016

11 Jan, 2016 01:32 pm The whitepaper analyses the trends in banking that are expected to drive the dynamics of the banking ecosystem in the near future

Société Générale: Innovation is everywhere, from our partners to start-ups

11 Jan, 2016 10:01 am How do you create a climate of innovation within a company as well as outside of it? Through teams immersed in a world of digital creativity,...

Millennials help drive increased used of mobile banking

6 Dec, 2015 10:46 am Although mobile banking has been widely available for some years now, the wider uptake of these services is still growing at a comparatively slow rate...

World Payments Report 2015 from Capgemini and RBS

10 Nov, 2015 12:22 pm 2015 World Payments Report examines developments in the global payments landscape:non?cash payment trends and regulatory and industry initiative updates...

Cryptocurrencies - transforming payments

9 Nov, 2015 12:42 pm Cryptocurrencies have emerged over the past decade as a new means of conducting financial transactions independent of national or regional currencies or...

Bank of England ups spending on cyber security

2 Nov, 2015 03:32 pm As the rise of malware and all manner of cyber-espionage continues to proliferate on a global scale, enterprises and organisations are attempting to lock...

JPMorgan Chase looking to take on Apple Pay

27 Oct, 2015 10:56 am The American banking giant JPMorgan Chase is looking to take on Apple Pay, as well as both Google and Samsung, as a provider of smartphone payment platforms...

IT glitch hits Barclays' banking services

26 Oct, 2015 10:51 am An IT glitch resulted in widespread problems with a variety of the banking services provided by Barclays over the weekend...

Quarter of Europeans using mobile banking apps

20 Oct, 2015 11:40 am One in four consumers across Europe are now users of mobile banking apps, according to the latest research. The findings of a recent Forrester study...

German banks 'increasingly being targeted by hackers'

19 Oct, 2015 11:26 am Banking groups in Germany are increasingly being targeted by cyber criminals, according to the head of the country's industry watchdog...

RBS to trial products based on blockchain technology

13 Oct, 2015 11:19 am The Royal Bank of Scotland (RBS) is set to trial products and customer services based a new technology referred to as blockchain...

Barclays partners with Verifone to deliver faster mobile payments

23 Sep, 2015 11:55 am The banking group Barclays is teaming up with the payment technology firm Verifone to enable faster mobile payments to its customers and users of its Pingit...

Robo-advisers 'could change the face of wealth management'

21 Sep, 2015 11:56 am Automated online investment services are set to become increasingly commonplace and have a huge impact on wealth management industries worldwide...

Mo Farah in the home stretch: what can banks learn from elite runners?

1 Sep, 2015 12:02 pm Let's take a look at what regulation means to the financial services sector and consider what can be learned from the world of elite running,...

Bitcoin, blockchain and the future of banking: have banks had their Kodak moment?

1 Sep, 2015 11:59 am Bitcoin has gone through the common stages of a crypto-currency*: massive hype and speculation followed by intense devaluation and a poor reputation as...

Thousands left without pay after HSBC IT glitch

1 Sep, 2015 11:48 am Thousands of HSBC customers in the UK were left without pay on Friday after an IT glitch left BACS payments unsent. However, the bank was able to process...

New technology is redefining banking

31 Aug, 2015 09:59 am Technology has long been important to the way banks deliver services. Recent developments and changing customer demands, however,...

Barclays looks to rival Apple Pay as service comes to UK

30 Jun, 2015 11:37 am Barclays is looking to compete rather than cooperate with Apple Pay as the contactless payment service comes to the UK. From July 1st, Barclaycard, part...

NatWest admits customer payments 'went missing' due to IT glitch

19 Jun, 2015 11:47 am The British bank NatWest has admitted that a recent IT glitch caused a potentially very large number of customer payments to effectively go missing...

Britain 'ready' for biometric and DNA authentication of banking services

17 Jun, 2015 11:51 am The UK is potentially set to start seeing the widespread introduction of biometric authentication of bank account services and the sharing of DNA data...

Barclays launches £100m loan fund for British tech firms

1 May, 2015 10:18 am Barclays has launched a new £100 million loan programme aimed at fast-growing technology companies in the UK. The fund is specifically for technology...

Digital push to see Deutsche Bank invest €1bn

30 Apr, 2015 11:45 am Deutsche Bank is planning to invest around €1 billion over the next three to five years in order to digitise core elements of its financial service...

Barclays paying customers to switch to online banking

16 Apr, 2015 11:52 am Barclays bank is to initiate a scheme that financially incentivises its customers to bank online rather than in branches around the UK...

Archaic bank IT systems 'under growing pressure to digitise'

7 Apr, 2015 11:46 am The old and relatively archaic IT systems in use at major banking institutions are coming under increasing pressure to be digitised,...

Cost of UK online banking fraud up 48%

30 Mar, 2015 11:55 am There was 48 per cent more money stolen from online banking systems last year as compared with 2013, according to new figures on the subject...

ISA mobile app launched by Santander

26 Mar, 2015 11:30 am The Spanish banking group Santander has introduced a new mobile app designed to help its customers negotiate the UK market for individual savings accounts...

UK banking body calls for regulation of tech firms offering financial services

24 Mar, 2015 06:10 am The British Bankers' Association (BBA) has called for technology firms offering financial services to be regulated in the same way as banks...

Credit Suisse creates iPad app for private banking customers

23 Mar, 2015 01:18 am Credit Suisse has created an iPad app designed to enhance engagement among its private banking customers. The bank has said it wants to meet the increasing...

Halifax bank testing heartbeat authentication system

17 Mar, 2015 11:46 am Halifax bank is testing a new system that measures a person's heartbeat in order to determine and qualify their identity. The system is intended for...

Tesco Bank updates mobile app with 'Balance Peek' feature

20 Feb, 2015 12:32 am Tesco Bank has introduced a software upgrade for its mobile app that lets users check their account balances in a matter of moments...

UK banks enable mobile fingerprint ID system

18 Feb, 2015 11:52 am The British banks RBS and NatWest have enabled a fingerprint identification system that allows customers to enter their bank accounts simply by touching...

Cyber gang stealing from banks in ongoing robberies, says Kaspersky Lab

16 Feb, 2015 11:48 am A gang of cyber criminals has been stealing from banks and other financial institutions on a very considerable scale over the past two years,...

Lloyds Bank to allow social media software use in ID processes

12 Feb, 2015 11:54 am Customers of Lloyds Bank will soon be able to use what are primarily social media software systems to upload relevant documents and provide proof of their...

iPads to help Barclays offer 'branch-like' experiences anywhere

11 Feb, 2015 11:46 am Barclays has revealed plans to equip community-focussed members of staff with iPads capable of delivering branch-like experiences on a mobile basis...

Hackathons to help Ulster Bank improve IT systems

14 Jan, 2015 11:46 am The Ulster Bank is to run a series of hackathon events with the aim of finding new ways it might improve its IT systems and the services it offers to customers...

Simple security fix could've prevented JPMorgan data breach

24 Dec, 2014 11:56 am A straightforward security fix could have prevented the large-scale data breach suffered by the US bank JPMorgan Chase earlier this year,...

UBS looks to AI to deliver data-driven customer advice

8 Dec, 2014 11:55 am The Swiss banking group UBS is developing a customer advisory system based on artificial intelligence innovations and technologies...

Barclays' app aims to improve in-branch experience for disabled customers

3 Dec, 2014 09:55 am Barclays Bank is conducting a trial of new technologies designed to improve the in-branch experience for its disabled customers in the UK...

Banks leveraging big data to spot rogue traders

2 Dec, 2014 11:39 am Banks and other financial institutions are increasingly utilising big data analysis to identify unusual and potentially criminal activity among their employees...

Barclays to offer video banking to premier account holders

1 Dec, 2014 11:53 am Barclays Bank is to offer video-based customer service options to its premier account holders from next week in what is being described by the business...

IT failings cost RBS £56m in fines

21 Nov, 2014 11:46 am The Royal Bank of Scotland (RBS) has been hit with fines totalling £56 million by the UK's Financial Conduct Authority (FCA) and the Prudential Regulation...

HSBC rolls out mobile payments for business users

21 Nov, 2014 11:43 am The banking giant HSBC has introduced a system that make it possible for business users to receive payments via specified and registered mobile phone numbers...

Lloyds Bank to shed jobs and focus on digital overhaul

29 Oct, 2014 09:53 am The Lloyds Banking Group has announced it will shed around 9,000 jobs in the UK as it pursues efficiency gains amid a major IT overhaul and digital transformation...

'Payment by tweet' plans to be rolled out by French Bank

13 Oct, 2014 12:13 pm The French bank Groupe BPCE is set to introduce a payment system that allows its customers to switch money to third parties via Twitter...

JP Morgan Chase hack 'affected 76 million households'

3 Oct, 2014 12:12 pm A cyber attack discovered in July and disclosed in August by JP Morgan Chase affected as many as 76 million households, the US banking giant has revealed...

Voice recognition banking app introduced by ING Netherlands

18 Sep, 2014 10:09 am The Dutch banking group ING Netherlands has introduced a new app that can be navigated by voice activation and recognition...

French bank enabling Twitter-based payment transfers

16 Sep, 2014 10:05 am The French bank BPCE is set to make it possible for Twitter users to make payments via the social media platform next month. Via its subsidiary operation...

Hacks on JPMorgan followed tech talent 'exodus'

8 Sep, 2014 10:41 am Cyber attacks on the US banking giant JPMorgan Chase in recent months followed shortly after a series of high level technology executives and managers...

Barclays to use 'vein authentication' to prevent corporate banking fraud

5 Sep, 2014 11:27 am Barclays is to introduce a system of identification based on 'vein authentication' technology in an effort to eliminate fraud in the context of corporate...

CaixaBank spending €500m on contactless cash machines

29 Aug, 2014 11:59 am The Spanish banking group CaixaBank is to spend a total of €500 million over the next 10 years to see over 8,000 of its cash machines made operable...

Top US banks hit by hackers

28 Aug, 2014 12:10 pm Some of the biggest banks in the US were hit by a coordinated cyber attack earlier this month, according to reports and sources who've been briefed on...

Brits embracing internet and mobile banking

8 Jul, 2014 11:54 am British consumers are swiftly embracing use of internet and mobile banking, according to a report on the subject from the British Bankers Association (BBA)...

CaixaBank hands out 15,000 contactless payment wristbands

7 Jul, 2014 12:12 pm CaixaBank is handing out wristbands to its customers to enable them to make contactless payments at hundreds of thousands of locations across Spain...

Researchers find hole in PayPal's two-step security

26 Jun, 2014 12:14 pm Security researchers in the US have found a vulnerability in the two-step security system being used to authenticate identity among users of PayPal...

Leading Insights from the World Retail Banking Report 2014 by Capgemini and Efma

11 May, 2014 10:55 pm For the first time in 3 years, global Customer Experience (CE) has declined reflecting an inflection point in customer expectations...

RBS splitting IT systems to reduce risk of outages

6 May, 2014 12:03 pm The Royal Bank of Scotland (RBS) is separating elements of its IT systems with the aim of reducing risks of future failures...

Bank of England reveals 'ethical hacking' plans

23 Apr, 2014 01:00 pm The Bank of England is planning to oversee the implementation of "ethical hacking" procedures designed to assess the UK's capacity to resist cyber crime...

"Mobile payments and NFC will be essential in banking"

15 Apr, 2013 05:35 pm The ability to pay people and companies using mobile phones is a major area of growth for banks. Sarah Hicks, digital director at Santander,...

"Proper use of IT can really differentiate banks"

16 Jul, 2012 05:14 pm Technology, when combined with the right business culture, has the potential to transform customer service at financial services firms,...

Managing system sprawl

2 Apr, 2012 10:01 am The acquisition of HBOS by Lloyds TSB in 2009 led to one of the largest and most complex IT integration projects ever undertaken in the financial services...

Developing trusted mobile transactions

19 Mar, 2012 10:02 am Four years ago, with a very modest investment of £50,000, and a handful of incredibly enthusiastic internet specialists, Royal Bank of Scotland (RBS) set...
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