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Capgemini IT: GROWTH ACCELERATOR

IT trends spotted and checked by experts

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Most online shoppers wouldn't trust drone deliveries, study finds


20 Aug, 2015 11:40 am

A majority of people who shop online on a regular basis wouldn't trust the reliability of delivery services based on the use of unmanned drones.

That's according to a study carried out recently by an organisation called Give as you Live, which suggests that less than 30 per cent of people would be happy to have goods delivered by drone.


Over a third of respondents to the organisation's polling said they would be worried about seeing someone steal their deliveries if drones were being used to transport them.


Around 31 per cent of the people quizzed on the subject of drone deliveries also said that they would worry about the computerised machines being used to carry particularly large or heavy items.


Plus, close to a quarter remain unconvinced that drones would be able to reliably deliver items directly to correct addresses as intended.


"It's clear that people are still very wary of drones delivering their online goods," said Greg Hallett, Managing Director at Give as you Live.


"The main drawback is the security of their purchases and at the moment the majority are planning not to use them despite knowing the benefits of faster and wider spread delivery."



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