BY Capgemini
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IT trends spotted and checked by experts


Are financial services ready for automation?

10 Nov, 2016 03:03 pm

The financial sector is ripe for automation and to clear away decades of bureaucratic processes, but can it be done when so many legacy systems so well entrenched? The benefits of automation could mean that processes are speeded up, with application forms for bank services taking only hours to process instead of days.

The financial services industry has seen myriad changes over the past decade, adapting to new regulations, greater competition, tougher market conditions and changing technology, as highlighted in Capgemini's World FinTech Report 2017. The next trend to hit will be automation where high-volume, low-value tasks will be carried out by automation software, leaving staff free to concentrate on higher-value functions.
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