All retailers can use these types of social robots to increase the
number of people visiting their stores and to make a sales point more alluring.
In Japan, Softbank Mobile has seen a 30% increase in the number of people
entering its stores. Elsewhere in the archipelago, Pepper (designed by
Aldebaran Robotics) welcomes and guides store-goers when they arrive at the
door of Nescafé stores, as well as helping them to choose a coffee machine. In
France, the same type of robot entertains customers in Carrefour hypermarkets
with different games. A robot that the SNCF (the French National Railway
Company) has made available on train platforms informs people about the train
times and gives them information about the places that they can visit in the
area. Stakeholders in the hotel industry are also studying the possibility of
placing social robots in their establishments.