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Capgemini IT: GROWTH ACCELERATOR

IT trends spotted and checked by experts

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Can robots become super salesmen?


24 Jun, 2016 04:20 pm
All retailers can use these types of social robots to increase the number of people visiting their stores and to make a sales point more alluring. In Japan, Softbank Mobile has seen a 30% increase in the number of people entering its stores. Elsewhere in the archipelago, Pepper (designed by Aldebaran Robotics) welcomes and guides store-goers when they arrive at the door of Nescafé stores, as well as helping them to choose a coffee machine. In France, the same type of robot entertains customers in Carrefour hypermarkets with different games. A robot that the SNCF (the French National Railway Company) has made available on train platforms informs people about the train times and gives them information about the places that they can visit in the area. Stakeholders in the hotel industry are also studying the possibility of placing social robots in their establishments.     
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