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Capgemini IT: GROWTH ACCELERATOR

IT trends spotted and checked by experts

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Who cares? - VoLTE: 4G finally has a voice!


23 May, 2016 05:05 pm
All companies which are yet to make the transition to IP linked communication could potentially be interested. It is an opportunity to ensure harmonisation between company telephony and mobile telephony while at the same time being able to transfer calls, divert calls to an assistant, put people on hold, engage in conversations with multiple participants, use attendance indicators, do videoconferencing and much more.
 
Document sharing during a conversation would also be possible. Another type of company that could be interested is one seeking to uphold policies concerning out-of-office periods, in order to limit access to working hours only. All calls received between 7pm and 7am could, for example, be diverted towards a partner's voice mailbox.  

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